These Terms and Conditions set out the contractual basis on which individual natural persons and certain merchants can access and use DB Cherry. BY USING THE DB CHERRY PLATFORM, YOU AGREE THAT YOU ARE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, DO NOT USE THE PLATFORM.

If you are a merchant, your use of DB Cherry will be governed by the terms of the Merchant Agreement between you and the Company. If you are a small business merchant who has registered with DB Cherry without having been fully verified by the Company then, unless the context otherwise requires, these Terms and Conditions will also apply to your use of DB Cherry. These Terms and Conditions to do not apply to any other category of merchant. In the event of any conflict between the terms of any Merchant Agreement and these Terms and Conditions, the terms of the relevant Merchant Agreement shall prevail to the extent of the conflict.

Registered users of DB Cherry can link their debit or prepaid cards or Company accounts held with the Company or other financial institutions to their DB Cherry wallet. They may also use DB Cherry to pay bills under accounts held with certain merchants. These Terms and Conditions do not apply to the use or operation of any such cards or accounts.

For further information about how to register with DB Cherry and the services and functionality available with DB Cherry, please refer to the Frequently Asked Questions (FAQs). If there is any conflict or inconsistency between the provisions of these Terms and Conditions and the FAQs, the provisions of these Terms and Conditions shall prevail.

Eligibility

DB Cherry is available to download to persons aged 18 years and above who do not reside in any of the countries blocked by the Company and you warrant and represent that you meet these requirements. You may be required to share your ID with us as per our KYC requirements. For this purpose we may share this information with third parties as described in our Privacy Policy. You warrant and represent that all information you supply or make available to the Company is true, accurate, and not misleading.

You acknowledge that, whenever it deems such action necessary in its absolute discretion, the Company reserves the right to: decline to register you with DB Cherry; or Subject your registration with DB Cherry to any condition whether or not specified in these Terms and Conditions.

Each transaction executed through the Platform will be assigned a unique and unequivocal transaction identifier (“Transaction ID”). The Transaction ID serves as the official reference for the specific transaction and will be included in the transaction confirmation or receipt issued to the User. The Transaction ID must be used in all communications with the Company relating to the relevant transaction, including but not limited to inquiries, disputes, complaints, or investigations. The Company may require the User to provide the applicable Transaction ID in order to locate, verify, or review the transaction.

The issuance of a Transaction ID does not in itself constitute confirmation of the final settlement of the transaction where such settlement is subject to blockchain validation, network confirmation, or other technical processing requirements.

Risk Warning – Digital Assets and Virtual Asset Services

The services provided by the Company involve transactions in digital currencies, virtual assets, and, where applicable, related derivatives. Such activities are associated with a high level of risk and may not be suitable for all users.

Digital currencies and virtual assets are highly volatile and their value may fluctuate significantly over short periods of time. Users should be aware that the market price of digital assets may be influenced by various factors, including but not limited to market demand, liquidity constraints, regulatory developments, technological changes, cybersecurity incidents, and market speculation.

Transactions involving digital assets may result in partial or total loss of the funds invested. Users acknowledge that they may sustain substantial financial losses, including the complete loss of the value of digital assets held, transferred, exchanged, or otherwise transacted through the Company’s services.

In addition, digital asset transactions may be irreversible, and once executed on the relevant blockchain network, they may not be capable of being reversed, cancelled, or recovered.

Users are solely responsible for verifying the accuracy of transaction details prior to initiating any transaction. By accessing or using the Company’s services, the User acknowledges that they understand the inherent risks associated with digital assets and virtual asset transactions and that they assume full responsibility for any financial losses that may arise from their use of the services.

Users are strongly advised to carefully consider their financial situation, level of experience, and risk tolerance before engaging in any transactions involving digital assets or related derivatives.